Alondra Mendoza

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Recent activity by Alondra Mendoza Recent activity Votes
  • How to create an account!

    1. Click the green button that says "Sign Up" at the top right 2. Click "Create an account" 3. Enter the email and password you would like to use and press continue 4. Here if you would like to ...

  • I received a gift card, how do I use it?

    We are so grateful for you joining us! To use your gift card, you should have received an email that contains a code with a series of numbers and letters. 1. Open the email and copy the code at the...

  • Why was my delivery day changed/locked?

    We are looking to address delivery areas that are resulting in a very difficult routes along with a spike in driver turnover with measures such as shifting delivery windows. Always let us know if p...

  • Nutritional Info

    As of right now we are working on providing more information on this however we do have this available:   We generally have 2-3 meals a week that are low calorie. (400-600 per serving) Please look ...

  • My meals haven't been delivered!!

    If, for some reason, your meals do not get delivered, contact us immediately after your delivery was supposed to happen. This way, we can add you to our redelivery route. Or let you know what time ...

  • Fee for late cancellation?

    We do have a $25 late cancellation fee after Wednesday. We understand things happen so feel free to reach out to us if you have any questions or concerns and we'll be more than happy to help you. 

  • Can we change our meal preferences to exclude a certain protein?

    We can’t exclude certain proteins at the moment, but we can move you to A La Cart, where you would need to go in to the website to choose your own meals. This way you would not receive any meals yo...

  • Would you be willing to share the recipe?

    We are so glad you enjoyed your Prefare meal! All of our recipes are developed in house by a staff of trained chefs, and are proprietary to the company. While we are unable to share the recipes, th...

  • Do you offer Gift Cards?

    Thank you for thinking of us to share with your family and friends. We now offer gift cards!!! You can follow these steps to do so. 1. Create an account with us (If you are not planning on staying ...

  • How to choose meals!

    1. Once your account is created, you should be on this main page! To choose your meals, click "My schedule" at the top! 2. At the top, you can see all the open weeks! (Green Circle) to add someth...